Audiology and Hearing Aid Services
- Balance Assessment
- Battery Club
- Battery Sales
- Causes of Tinnitus
- Hearing Aid Counseling
- Diagostic Audiologic Evaluations
- Hearing Aid Demonstration and Selection
- Custom Earmolds and Earplugs
- Assistive Listening Devices
Some instances of dizziness or imbalance are related to the ear. Hearing testing often reveals clues to the cause for dizziness or imbalance; therefore most physicians consider audiometic testing the first step in determining the cause for such symptoms.
Our patients enjoy free batteries for the life of the hearing aids up to 7 years. The Battery Club is a convenient way to make sure you always have hearing aid batteries when you need them. The life of hearing aid batteries typically range from 3 days to 2 weeks. Our Battery Club adds significant value to the investment our patients have made. With costs averaging $1 per battery cell, our patients enjoy significant savings on future hearing aid upkeep.
We keep a supply of batteries for you to purchase in our office. Stop in routinely for fresh batteries. Make sure to check the batteries in your hearing devices often and make sure there is no dirt, wax or debris interfering with the batteries performance. Batteries that are properly charged will make a noise (a squeal) when cupped in your hand or after it has been inserted in your ear, when you cup your hand over the hearing aid it will also make a noise.
- Size 10 (yellow)
- Size 312 (brown)
- Size 13 (orange)
- Size 675 (blue)
Causes of Tinnitus
Tinnitus may have several underlying causes. Your doctor may begin investigating the condition by first finding out what kind of tinnitus you suffer from. There are two general types of tinnitus: subjective and objective tinnitus.
Counseling on the use and care of your hearing aids
Professional staff is available to help you with problems you may be having with your hearing aids. They can also spend time with you and discuss ways to make listening with hearing aids easier in your day-to-day life. Family members are welcome and encouraged to come with you and learn about your hearing aids.
Diagnostic Audiologic Evaluations
Scheduled and performed by our state licensed and nationally certified Doctor of Audiology, Diagnostic Audiologic Evaluations are subject to professional fees. Insurance often covers these services and our clinic is an in-network provider for most major insurance companies. We take a detailed case history and perform a complete diagnostic hearing evaluation. Your results are fully explained and you are given a copy of your results to take with you. Our patients love our no pressure approach to serving their hearing needs. We strive to be educators about hearing and trusted advisors regarding rehabilitation options.
Hearing Aid Demonstration and Selection
If a hearing loss is present, we discuss results in detail then demonstrate and educate about current hearing aid technology from all 6 major hearing aid manufacturers. We combine the information you provide during your case history with the results we obtain to create an individualized Hearing Aid Prescription Plan. The Hearing Aid Prescription Plan is based on each individual’s specific hearing loss, lifestyle and budget. We discuss with you different styles, colors, technologies, and benefits to wearing hearing aids. You may be shown different styles or have the opportunity to try different hearing aids in the office. Custom impressions may be taken of your ears, depending on the style of hearing aid chosen. Hearing solutions are implemented only when the patient is ready. All Hearing Aid Prescription Plans include:
- 75-Day Trial Period
- 3 Year Repair, Loss and Damage Warranty
- Free Batteries for the life of the hearing aids up to 7 years
- Complimentary hearing aid “clean and check” appointments every 3 months
- Complimentary hearing aid adjustments
We produce custom-made ear impressions to ensure our Earmolds and custom Hearing Instruments are based on the exact contours of your ears.
Evaluation and demonstration of Assistive Listening Devices (ALDs) including FM systems, Alarm Clocks, TV and Phone Amplifiers
Assistive listening devices are devices that can help a listener function better in day-to-day communication situations. ALDs can be used with or without hearing aids to make hearing easier, which can reduce the overall stress and fatigue of listening. ALDs can be used in the home to make alarms, the television and telephone more audible. They can also be connected to personal hearing aids for better listening in noisy environments
Hearing Aid Fitting
At our Hearing Aid Fitting appointment, the hearing aids are programmed to the patients specific hearing loss. For many first time hearing aid users, the settings prescribed for their hearing loss can be overwhelming initially. We set the hearing aids conservatively at the fitting and then program the hearing aids to very gradually and automatically bring the settings of the hearing aids up to the prescribed amount during the trial period. This gradual increase ensures our patients are hearing better than before treatment on the first day but are not overwhelmed. It also allows us to bring them up to the prescribed settings often without the patient being aware of the gradual increase in volume. On day one, the hearing aids are giving benefit but comfortable. By the end of the 75 day trial, the patient has been gradually brought up to prescribed settings, receiving maximum speech understanding and benefit.
Settings of the hearing aids are then validated using Live Speech Mapping. Live Speech Mapping is the current gold standard for verifying performance and settings of hearing aid technology. This testing also allows patients to visually “see for themselves” the settings of their hearing aids and how their investment in hearing aid technology is working to improve their hearing.
Once the hearing aids are adjusted appropriately by our Audiologist, the Audiology Technician teaches how to operate, clean and care for the hearing aids. The Audiology Technician patiently practices with our patients on insertion and removal the hearing aids and the batteries. We schedule 90 minutes for our Hearing Aid Fitting appointments to ensure our patient feel very comfortable with their new hearing aids and confident using them daily.
Hearing Aid Follow-up Appointments
We schedule our patients to return to our clinic 1 week after the fitting for a Hearing Aid Follow-Up appointment with the Audiologist. At this appointment, we make sure the patient is seeing good benefit with the hearing aids, ensure the hearing aids are comfortable, troubleshoot any issues and make any programming adjustments needed. If the patient is doing great, we schedule them for additional follow up appointments at 2 weeks and then again at 1 month. If the patient is struggling with any issue, we always have them return for a follow up appointment weekly until resolved.
If the patient is unhappy for any reason, we can change manufacturers or styles and start the 75 day trial period all over again. If the patient does not want to try other options, they are given a refund minus a $150 restocking fee per ear. Our patients love that they can try different manufacturers and different styles until they find the hearing aids that are perfect for them. We also occasionally have patients return their hearing aids because we can’t find a solution that works for them. We love the fact that many of these patients return to our clinic months or years later to try again due to our no pressure environment, large selection and willingness to work with them until they are satisfied.
Hearing Aid Repairs
Some minor hearing aid repairs can be done in the office setting in a short period of time; others will need to be sent to the manufacturer for repair. The Audiologist and the Audiology Technician can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly.
Clean and Check Appointments
We ensure continued satisfaction and grow lasting relationships with our patients through free quarterly “Clean and Check” appointments. This appointment is scheduled with our Audiology Technician every 3 months. This 15 minute appointment includes the hearing aids being fully cleaned and the patient receiving a 3 month supply of batteries. Our office staff calls to remind of the appointment 24 hours prior and asks the patient how they are doing with their hearing aids and if any adjustments are needed. If the patient is having any issues, they are put into the schedule with the Audiologist for a Hearing Aid Follow Up appointment. If the patient is doing great, the patient is seen by the Audiology Technician for the “Clean and Check” appointment. This constant communication with our patients allows us to resolve any dissatisfaction with hearing aids before it reaches frustration level.
We encourage ongoing cleaning and maintenance after your hearing aid purchase to ensure you receive optimum performance and benefit from your hearing aid(s). We encourage all our patients to come in for regular hearing aid check-ups and cleaning.
Repairs, Maintenance, Cleanings, and Warranties come with all brands of hearing aids. We offer in-office repairs when possible on most makes/models.
Live Speech Mapping
Live Speech Mapping is a fitting process that uses probe microphones and live real-time speech to allow the patient and their family members to immediately see and understand the benefits of hearing aids and fitting adjustments.
Otoacoustic emission testing allows the audiologist to understand how the outer hair cells of your inner ear are working. This test requires no response from the patient and is so sensitive, we can often pick up on areas of damage to the hearing organ before it even shows up on conventional hearing testing. This test is also used to screen newborns for hearing loss before they leave the hospital.
Test & Audiometry
In order to adjust your hearing aid to your individual requirements, we first determine your personal hearing profile, or "audiogram." This is done by testing your ability to hear a variety of speech and environmental sounds.
Tinnitus Evaluation and Management
Tinnitus is described as a ringing in the ear, and can range in severity. A tinnitus evaluation can help you identify how much tinnitus interferes with your daily life and if there are treatment options that can benefit you.
Tympanometry is an examination used to test the condition of the middle ear and mobility of the eardrum (tympanic membrane) and the conduction bones, by creating variations of air pressure in the ear canal.